¶ Dashboard & Analytics
The Dashboard provides a real-time overview of your organization's security posture based on phishing campaign results. Access it from Phishing Campaigns → Dashboard tab.
¶ Security Score
The centerpiece of the dashboard is the Security Score — a letter grade from A (excellent) to F (dangerous) displayed in a large gauge widget.
| Grade | Label | Meaning |
|---|---|---|
| A | Excellent | Employees demonstrate strong phishing awareness |
| B | Good | Most employees identify phishing attempts correctly |
| C | Average | Some employees are vulnerable — training recommended |
| D | Poor | Significant vulnerability — immediate action needed |
| F | Dangerous | Critical risk — most employees fall for phishing simulations |
The score is calculated based on:
- The number of employees assessed
- Their aggregate behavior across all campaigns (clicks, credential submissions, reports)
Below the gauge, you'll see:
"Your security score is [Grade]"
"Based on the security level of X employees."
Note: If no campaigns have been run, the dashboard displays: "No campaigns: Please create a campaign."
¶ Key Metrics
When campaigns have been completed, the dashboard shows:
- Total campaigns — number of campaigns run
- Success rate — percentage of employees who did not fall for the simulation
- Click rate — percentage who clicked the phishing link
- Credential submission rate — percentage who entered credentials on the landing page
- Report rate — percentage who reported the email as suspicious
- At-risk employees — individuals who repeatedly fail simulations
¶ Advanced Dashboard (Beta)
Click the Advanced dashboard (beta) tab for an embedded analytics dashboard powered by an integrated BI tool.
This dashboard provides:
- Interactive charts and graphs — drill down into campaign performance over time
- Filtering — filter by date range, campaign, department, or group to get a precise view of your data"
- Trend analysis — track security awareness improvement across campaigns
- Export options — accessible via the ⋯ menu in the top-right corner of the embedded dashboard
Note: The Advanced Dashboard is currently in beta. Features and visualizations may change.
¶ Using the Dashboard Effectively
- Monitor trends — look for improvement over successive campaigns
- Identify repeat offenders — employees who consistently click should receive additional training
- Benchmark departments — compare security scores across different groups
- Report to leadership — use the dashboard data to justify security awareness investments
- Set goals — aim to improve your letter grade each quarter